Privacy Policy

Your Privacy Matters

Rigelix Technologies (“we”, or “us”) understands that you care about how information about you is collected and used by us. We appreciate your privacy and we are committed to keep safe your personal information that you share with us. This Privacy Policy describes the information we gather from you, including information collected via our products, services, and websites (including www.rigelix.com or applications operated or controlled by Rigelix or our subsidiaries). We outline all types of information we collect it, how we use it, what is the purpose of it and the options you should restrict the collection and use of your personally identifiable information.

Collection of Information

Rigelix may gather information about you whenever you are interacting with us, our products, services, or sites. Rigelix may just share this personal information with our subsidiaries and associates (and vice versa) but only for purposes pertaining with this privacy policy.

Information That You Provide

We may ask you to provide personal information whilst you discuss with our web sites, use our products, fill out a contact us form, register for an event or service, subscribe to a newsletter, respond to a feedback, or about different routine, offerings, features or resources we make on hand to you from time to time. We may ask you for: your name, employer, title or position, email address, phone number, credit card or financial information, and other personal information understanding as correct. Additionally, we may just request information about the Rigelix products you use, or third-party products connected to your Rigelix system, corresponding to model or serial numbers. In the case of a technical issue, we may also gather information relating to a support or provider incident.

Please be aware that we don’t intentionally collect any sensitive personal information in the case of your health or medical history, racial or ethnic origins, political or devout beliefs or sexuality; please do not provide any of this type of information to us.

Information Collected Automatically

To measure and enhance the performance of our websites, we may collect information during your visit to the sites through our automatic information collection tools, which may include Web beacons, cookies, embedded internet links, pixel tags and other commonly used information-collecting techniques. How users are interacting with our sites tracked by these techniques, and help us make your visit with to our websites less complicated and extra effective with the aid of delivering you with a custom-made expertise and recognizing you while you return. Rigelix keeps its own pages on many social networking sites, and we may additionally acquire information from you while you engage with our social networking pages.

Information Collected Through Our Products

When you install our systems to help automate your residence, we acquire information that you simply or your installer inputs into your configuration project file which may include: the model and serial numbers of the Rigelix products installed; the version and type of any software application installed; the type of third-party devices you combine; the names of the rooms where you have connected devices; your zip code or time zone; and other information about your configuration. A few of our products additionally enable us to automatically receive data related to the functionality and use of the system, such as the time, frequency, and type of use of the various components your system, a history of your device settings including any adjustments you make, data from any sensors built into the Rigelix system or the products you integrate into the system, the type of media player and media you are using, etc.

This project–specific data could also be saved together with any account expertise you furnish whilst you mounted an account with Rigelix including your e-mail and different contact information. We use this information to help us customize our communications to you, troubleshoot problems with your system or account and to improve the functionality of our products. More importantly, we use this information to provide the core functionality of your automation system and help make your life more comfortable and secure.

Why We Collect Information

Rigelix may collect and use your information for the following purposes:

• To improve customer service and respond to your requests quickly.
• To share with independent dealers that sell and service Rigelix products in your geographical area.
• To improve our products and services.
• To process orders, warranty claims and payments from our users, independent dealers, and distributors.
• To run promotions, contests, surveys, or different aspects.
• To conduct market research about our users, improve our marketing campaigns, content on our Sites, and display personalized ads to you on the internet.
• To contract you by telephone to discuss your account or respond to requests and questions.
• To send you periodic emails about our new launches, offers etc.

How We Protect Your Personal Information

Your personal information and data documents are saved on Rigelix’s servers. Rigelix takes precautions together with industry regular administrative, technical, and physical measures that are designed to shield the personal information collected from viewers and customers against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. When you enter personal data on our forms, we encrypt this information using SSL or other tools. These tools are designed to secure the confidentiality of your personal information when it’s transmitted over the Internet.

Third Party Linked Websites

The web sites contain links to other websites. Please be insure that Rigelix is not responsible for the privacy practices of such other websites. Rigelix encourages you to be conscious when you leave the Sites and to read the privacy statements of each website you visit. While Rigelix carefully chooses the websites to which it agrees to link, this Privacy Policy applies only to information collected on our Sites, and we are not responsible for the privacy policies, practices or acts or omissions of any third-party website.

Accessing And Updating Your Information Or Opting Out Communications From Rigelix

Rigelix takes affordable steps to make certain that personal information we possess is accurate, complete, and current by using the most recent information provided to us. As a visitor or consumer, you may always request access to your personal information and you may modify communication preferences by updating your account settings at www.rigelix.com or by contacting:

Rigelix Technologies,

304, 42/1, White Square, Hinjewadi Road,

Wakad, Pune-411057, INDIA.

Changes

Our Privacy Policy may change from time to time, but we will not cut down the level of protection of your personal information collected pursuant to a previous variant of this Privacy Policy without your consent. We can publish any changes to our Privacy Policy on this page and changing the effective date. We motivate you to periodically overview our privacy policy for the latest information on our privacy practices. For new users, the changes or updates will come to be effective upon posting. For present customers, the changes or updates will emerge as amazing 30 days after posting.

Questions Or Concerns

In case you have any questions or concerns about this policy or your information, please email us at info@rigelix.com.